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Privacy Policy

πŸ›‘οΈ Effective Date: June 19, 2024

At Xadi Digital, we are committed to protecting your privacy and ensuring the security of your personal data in full compliance with GDPR and international privacy standards.

🌟 Introduction

Xadi Digital ("we," "our," "us") is committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (xadi.digital) and use our digital banking and fintech services.

πŸ”’ Your Privacy Matters: We believe in transparency and give you full control over your personal data.

πŸ“‹ Information We Collect

We may collect and process the following types of personal data:

πŸ‘€ Personal Identification

  • Full name and contact details
  • Email address and phone number
  • Postal address and identification documents
  • Date of birth and nationality

🏒 Business Information

  • Company name and registration details
  • Job title and business address
  • Financial institution details
  • Business licensing information

πŸ’» Technical Data

  • IP address and device information
  • Browser type, version, and settings
  • Operating system and platform
  • Session data and cookies

πŸ“Š Usage Analytics

  • Platform usage patterns
  • Transaction history and preferences
  • Feature utilization data
  • Performance and error logs

βš–οΈ Lawful Basis for Processing

We process your personal data under the following lawful bases as defined by GDPR:

πŸ“

Contractual Obligation

Processing necessary for performing our digital banking services contract with you.

🎯

Legitimate Interests

Improving our fintech platform, fraud prevention, and service optimization.

βœ…

Consent

Where you have given explicit consent for marketing communications or optional features.

πŸ›οΈ

Legal Compliance

Meeting regulatory requirements for financial services and anti-money laundering.

πŸ”§ How We Use Your Information

πŸš€ Service Delivery

Provide and enhance our digital banking platform, process transactions, and manage your account securely.

πŸ“’ Communication

Send important updates, security alerts, newsletters, and relevant fintech industry insights.

πŸ“ˆ Analytics & Improvement

Analyze usage patterns to improve our platform performance and develop new features.

πŸ›‘οΈ Security & Compliance

Protect against fraud, ensure regulatory compliance, and maintain the highest security standards.

🀝 Data Sharing

🚫 We Never Sell Your Data: Your personal information is never sold to third parties.

We may share your data only with:

  • πŸ”§ Service Providers: Trusted partners like payment processors, cloud hosting, security services, and customer support.
  • 🏒 Group Companies: Our affiliates who must comply with this Privacy Policy and equivalent data protection standards.
  • βš–οΈ Legal Authorities: When required by law, court orders, or regulatory investigations.
  • 🏦 Financial Partners: Banking systems and payment networks necessary for transaction processing.

πŸ” Data Security

πŸ›‘οΈ

Bank-Grade Encryption

All data is encrypted using AES-256 encryption both in transit and at rest.

πŸ”’

Multi-Factor Authentication

Advanced authentication systems protect access to your sensitive information.

🏰

Secure Infrastructure

Our systems are hosted in certified data centers with 24/7 monitoring and intrusion detection.

πŸ”

Regular Audits

Independent security audits and penetration testing ensure continuous protection.

πŸ‘‘ Your Data Protection Rights

Under GDPR and other privacy laws, you have comprehensive rights regarding your personal data:

πŸ” Right of Access

Request a copy of all personal data we hold about you, including how it's being used.

✏️ Right to Rectification

Correct any inaccurate or incomplete personal data in our systems.

πŸ—‘οΈ Right to Erasure

Request deletion of your personal data when it's no longer necessary for our services.

β›” Right to Object

Object to processing of your personal data for marketing or legitimate interests.

⏸️ Right to Restrict Processing

Request limitation on how we process your personal data in certain circumstances.

πŸ“¦ Right to Data Portability

Receive your personal data in a machine-readable format to transfer to another service.

πŸ“§ Exercise Your Rights: Contact us at hello@xadi.digital

We will respond to your request within one month as required by GDPR.

πŸͺ Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze platform usage:

πŸ”§ Essential Cookies

Required for basic platform functionality, security, and user authentication.

πŸ“Š Analytics Cookies

Help us understand how you use our platform to improve performance and features.

🎯 Marketing Cookies

Used to deliver relevant content and measure the effectiveness of our campaigns.

You can manage cookie preferences in your browser settings or through our cookie consent banner.

🌍 International Transfers

Your personal data may be transferred to, stored, or processed outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place:

  • πŸ›‘οΈ Adequacy Decisions: Transfers to countries with adequate data protection levels
  • πŸ“‹ Standard Contractual Clauses: EU-approved contracts ensuring GDPR-level protection
  • 🏒 Certification Schemes: Partners certified under recognized privacy frameworks
  • πŸ”’ Additional Safeguards: Technical and organizational measures for extra protection

πŸ“… Data Retention

We retain your personal data only as long as necessary:

πŸ‘€ Account Data
Duration of service + 7 years (regulatory requirement)
πŸ’³ Transaction Records
7 years (financial regulations)
πŸ“§ Marketing Data
Until consent withdrawn + 1 year
πŸ“Š Analytics Data
26 months (anonymized after 14 months)

πŸ”„ Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry best practices. Material changes will be communicated through email notifications and prominent website notices.

πŸ“… Last Updated: June 19, 2024

πŸ”” Next Review: June 2025

πŸ“ž Contact Us

For questions about this Privacy Policy or to exercise your data protection rights:

πŸ“§

Email

hello@xadi.digital

🏒

Data Protection Officer

dpo@xadi.digital

πŸ“

Address

Xadi Digital
Amsterdam, Netherlands

βš–οΈ

Supervisory Authority

Dutch Data Protection Authority (AP)
autoriteitepersoonsgegevens.nl

Xadi Digital

Next-generation digital banking and financial platforms for modern businesses.

πŸ“ Amsterdam, Netherlands

βœ‰οΈ hello@xadi.digital

πŸ“± +31 6 4557 7197

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